Shipping/ Refund Policies
Please allow 2-3 business days for processing before your order is shipped. Please allow 1-2 business days after the processing time for your order to ship not including units and bundles.. Signature units take 7 -21 business days to ship, Bundles will take 5-7 business days to ship. Ready to ship units take 1-3 business days to ship and our U-part units take 7-14 business days. Once your order ships, standard delivery time is 3-5 business days. Once tracking is sent out it is your responsibility, and we are not responsible for lost/stolen or damaged packages.
There are no refunds/exchanges on any products. Measuring your head correctly is very important as well, as once you buy a unit, it is also FINAL SALE. You will be able to find the measuring table on how to measure your head on each unit page.