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Shipping/ Refund Policies


Please allow 2-3 business days for processing before your order is shipped. Please allow 1-2 business days  after the processing time for your order to ship not including units and bundles.. Signature units take 7 -21 business days to ship, Bundles will take 5-7  business days to ship. Ready to ship units take 1-3 business days to ship and our U-part units take 7-14 business days. Once your order ships,  standard delivery time is 3-5 business days. Once tracking is sent out it is your responsibility, and we are not responsible for lost/stolen or damaged packages.



There are no refunds/exchanges on any products. Measuring your head correctly is very important as well, as once you buy a unit, it is also FINAL SALE. You will be able to find the measuring table on how to measure your head on each unit page.

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